Policies

A special thanks to my new and existing customers who have been so faithful to my art since 2012. Welcome to my website! I will be combining both my Etsy shops (RoughElements & Kenzies Cottage) here so you can purchase items in one location. All new products and art will be added here instead of my Etsy stores as of May 1, 2020.  You can purchase any item you like through PayPal!

Happy Holiday's

Tammy

How can I pay?

We use PayPal as our payment processor, so we accept Visa, MasterCard, American Express, and Discover. Or, you can pay using your PayPal balance.

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Is your site secure?

Yes. You pay through PayPal, the world's premier electronic payment solution, not through this site. We never even see your credit card number; PayPal just tells us that you've paid and we ship you your stuff. We get your money through PayPal later.

Do I have to have a PayPal account to buy?

No, you can pay with your credit card without a PayPal account.

Shipping

Most items will be shipped within three days of payment via USPS,UPS or FEDX. I will email you with updates on custom orders and pictures of product before shipment. Hand painted items may take a few extra days and also on custom canvas paintings so shipping time will be posted on item description. I make sure all items are packaged properly before shipping and properly insured.

Candles are shipped USPS Priority Mail within the US. Up to six candles will fit in a medium flat rate box to save on shipping. Please contact me for shipping on international orders.

Refunds and Exchanges

You have to return item within 3 days of receiving for refund on candles,jewlery.or homedecor items. Shipping cost will not be returned.

If any products are damaged I will be happy to replace the item after it is returned. I try and make photos reflect the correct sizing and colors of paintings so that you will know what you are receiving. When ordering paintings please measure your space according to sizes posted so you will know what you are receiving. I try hard to make my customers happy so if you have any problems please contact me to discuss your problem, I will do everything in my power to fix it for you within reason.

I want my customers to be happy and shop with me again.

Intellectual Property

All rights on art and jewelry images are reserved for Tammy Allman Art. Website images or designs cannot be copied or used without written permission from the artist. Rights are reserved by artist upon sale of works which cannot be duplicated for resale or used in any form without a license from Tammy Allman Art. Artist retains a international attorney for theft outside the USA. Violators will be procecuted and reported to Google and Microsoft to sever links to stolen property.