Policies

Happy Holidays!!!  A special thanks to my new and existing customers who have been so faithful to my art since 2012. Welcome to my website! I will be combining both my Etsy shops (Rough Elements & Kenzies Cottage) here so you can purchase items in one location. All new products and art will be added here instead of my Etsy stores.  You can purchase any item you like through PayPal!

Tammy

How can I pay?

We use PayPal as our payment processor, so we accept Visa, MasterCard, American Express, and Discover. Or, you can pay using your PayPal balance.

Card logos

Is your site secure?

Yes. You pay through PayPal, the world's premier electronic payment solution, not through this site. We never even see your credit card number; PayPal just tells us that you've paid and we ship you your stuff. We get your money through PayPal later.

Do I have to have a PayPal account to buy?

No, you can pay with your credit card without a PayPal account. Just use guest checkout with Paypal if yo do not have a account. 

Shipping

Most items and ready to ship paintings will be shipped within three days of payment via USPS,UPS or FEDX. I will email you with updates on custom orders and pictures of product before shipment.  Please read descriptions for custom paintings and jewelry to get shipping dates. I make sure all items are packaged properly before shipping and properly insured.

Please contact me for shipping on international orders.

Refunds and Exchanges

You have to return item within 3 days of receiving for refund on ready made jewelry and paintings. The item must be returned in the same packaging so that the item is not damaged in shipping.  Shipping cost will not be refunded.Custom paintings and jewelry is not returnable and orders cannot be canceled once the piece is started. 

If any products are damaged I will be happy to replace the item after it is returned. I try and make photos reflect the correct sizing and colors of paintings so that you will know what you are receiving. When ordering paintings please measure your space according to sizes posted so you will know what you are receiving. I try hard to make my customers happy so if you have any problems please contact me to discuss your problem, I will do everything in my power to fix it for you within reason.

I want my customers to be happy and shop with me again.

Intellectual Property

All rights on art and jewelry images are reserved for Tammy Allman Art. Website images or designs cannot be copied or used without written permission from the artist. Rights are reserved by artist upon sale of works which cannot be duplicated for resale or used in any form without a license from Tammy Allman Art. Artist retains a international attorney for theft outside the USA. Violators will be procecuted and reported to Google and Microsoft to sever links to stolen property.